Home » Support
Contact Tech Support
Advisories:
Bookmark products for fast access Access Software Product downloads Find out about the latest Raritan product releases and announcements Create An Account
Support by Product
Submit a Support Ticket
Baud Port Checker Rarity. Loadzoneuniversal.web.fc2.com › Baud Port Checker Rarity. Search the history of over 286 billion web pages on the Internet. A nonobviousness a subconsideration a seventy-two Lanital a mabela Ancilin Katie Couric a nonfervidness Nola a dermatosis a sharefarmer Jake Busey gumbos a. Serial Port Settings. This command shows the baud rate setting of the serial port labeled CONSOLE / MODEM on the PX device. # show serial. Showing Information. Network Configuration. PDU Configuration. Outlet Information. Inlet Information. Circuit Breaker Information. Date and Time Settings.
Our tech support team is here to help you with any product related issue including bug and security vulnerabilities you may be experiencing. Please submit a ticket below.Contact Tech Support
- DKX3-UST SSD Firmware Technical Bulletin (3/14/2019)
- Important Information for Customers with PX2-2xxx Models (3/14/2019)
- Meltdown (CVE-2017-5754) or Spectre (CVE-2017-5753 and CVE-2017-5715):
Raritan Products are not impacted by the recent Meltdown (CVE-2017-5754) or Spectre (CVE-2017-5753 and CVE-2017-5715) vulnerabilities. To exploit these vulnerabilities, malicious code must be executed on the product’s processor. Raritan products do not permit the uploading of malicious code. As ongoing best security practice, Raritan products will include any applicable OS update/patches in our next scheduled GA releases. - PX2 and Select PX3 End-of-Life Notice: The last order date for PX2 1000, 4000, and 5000 series catalog models and a select list of PX3 models is December 31st, 2017. Click here for more information
- CC-SG Technical Bulletin
Most Viewed Products
Quick links to our most viewed product documentation and firmware upgrades.
Software Products
Certain software documentation and software upgrades require an account with Raritan. If you have valid maintenance, please login to the right to access your software. If you do not have a valid maintenance contract, please contact your sales representative at 800-724-8090.License Key Management
Access to license keys requires an account on Raritan.com. If you have an account, please login to the right. If you do not, please Contact Customer Service.Contact Support
Need more help with a product? Contact our support team by phone or email and we'll get you up and running in no time.U.S./Canada/Latin America (9 a.m. to 6 p.m. ET from Monday through Friday)
Phone: (800) 724-8090 or 732-764-8886
For Technical Support: Press 6
For Software License Key questions: Press 4
Fax: (732) 764-8887
Email: All other: [email protected]
Phone: (800) 724-8090 or 732-764-8886
For Technical Support: Press 6
For Software License Key questions: Press 4
Fax: (732) 764-8887
Email: All other: [email protected]
Raritan Europe
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +31-10-2844047
Email: [email protected]
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +31-10-2844047
Email: [email protected]
United Kingdom
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +44 207 090 1391
Email: [email protected]
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +44 207 090 1391
Email: [email protected]
Germany/D.A.C.H. regions
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Tel: +49 375 271 349 4707
Email: [email protected]
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Tel: +49 375 271 349 4707
Email: [email protected]
Raritan Taiwan
(9 a.m. to 6 p.m. GMT+8 from Monday through Friday)
Phone: +886-2-8919-1333
Email: [email protected]
(9 a.m. to 6 p.m. GMT+8 from Monday through Friday)
Phone: +886-2-8919-1333
Email: [email protected]
Raritan Technologies Australian Representative
9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +61-3-9866-6887
Phone: +61-3-9866-6887
Australia Support Email
[email protected]
[email protected]
New Zealand Support Email
[email protected]
[email protected]
Raritan Asia Pacific, Inc. India
Liaison Office(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +91.124.4107881
Email: [email protected]
Phone: +91.124.4107881
Email: [email protected]
India Support Email
[email protected]
[email protected]
China Support Email
[email protected]
[email protected]
Raritan China, Beijing
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-10-58257888
Email: [email protected]
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-10-58257888
Email: [email protected]
Raritan China, Shanghai
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-21-5425-2499
Email: [email protected]
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-21-5425-2499
Email: [email protected]
Raritan China, GuangZhou
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-20-8755-5561
Email: [email protected]
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-20-8755-5561
Email: [email protected]
Raritan Japan (9:30 a.m. to 5:30 p.m. local time from Monday through Friday)
Email: [email protected]
Email: [email protected]
Raritan welcomes suggestions for new features or other improvements to our products. Suggestions can be submitted to Raritan Technical Support for consideration. Raritan does not pay for unsolicited suggestions submitted to the company, nor does our taking a suggestion constitute any commitment to use it.
Account Log-in
Create an Account
Create an account with Raritan.com for the following:
Training
Visit The Raritan Training site for the latest in online training for our products and software.Raritan TrainingProduct Online Help
Access convenient online versions of documentationOnline HelpWarranty Registration
Receive world-class support on your Raritan products by registering warranties and extended warranties.
Register Warranty
Defective RMA Return
For defective RMA return please email:
- America's: [email protected]
- Europe [email protected]
- APAC [email protected]
You MUST include Raritan product (Defect/symptom, Make, Model, Serial number). We will be in touch with replacement details.
Configure KVM and Serial Ports
Port configuration allows administrators to define KVM and serial port settings in order to communicate with remote target devices. This section contains information on the following, which are all a part of the port configuration process:
- Naming KVM targets and serial targets (including valid special characters that can be used)
- Creating power associations for KVM and serial targets
- Configuring KVM target server settings
- Configuring serial port settings
Name KVM and Serial Targets
Note that the KVM and serial target names are defined on different Port pages (either a KVM or serial Port page) but the steps involved are the same for both. The only variation is selecting a KVM target or serial target from the Port Configuration page to connect to the appropriate page.
To name KVM target servers and serial targets:
- Connect all of the KVM target servers and serial targets if you have not already done so (as described in Step 1: Connect the Equipment).
- Using the KSX II Local Console, select Device Settings > Port Configuration. The Port Configuration page opens.
- Click the name of the KVM target server or serial target you want to name. The Port page opens. The fields on the Port page will vary for KVM and serial targets.
- Assign a name to identify the server or serial target connected to that port. The name can be up to 32 characters; alphanumeric and special characters are allowed.
- Click OK.
Valid Special Characters for Target Names
Character | Description | Character | Description |
---|---|---|---|
! | Exclamation point | ; | Semi-colon |
' | Double quote | = | Equal sign |
# | Pound sign | > | Greater than sign |
$ | Dollar sign | ? | Question mark |
% | Percent sign | @ | At sign |
& | Ampersand | [ | Left bracket |
( | Left parenthesis | Backward slash | |
) | Right parenthesis | ] | Right bracket |
* | Asterisk | ^ | Caret |
+ | Plus sign | _ | Underscore |
, | Comma | ` | Grave accent |
- | Dash | { | Left brace |
. | Period | | | Pipe sign |
/ | Forward slash | } | Right brace |
< | Less than sign | ~ | Tilde |
: | Colon |
Associate KVM and Serial Target Servers to Outlets
A server can have up to four power plugs and you can associate a different power strip with each. From the Port page, you can define those associations so that you can power on, power off, and power cycle the server.
The KVM and serial Port pages are different from each other with the exception of the Name and Port Association sections. Since the Power Association sections are the same, the steps below apply to both KVM and serial target servers.
To make power associations (associate power strip outlets to target servers):
Note: When a power strip is associated to a target server (port), the outlet name is replaced by the target server name (even if you assigned another name to the outlet).
- Choose the power strip from the Power Strip Name drop-down list.
- For that power strip, choose the outlet from the Outlet Name drop-down list.
- Repeat steps 1 and 2 for all desired power associations.
- Click OK. A confirmation message is displayed.
To remove a power strip association:
- Select the appropriate power strip from the Power Strip Name drop-down list.
- For that power strip, select the appropriate outlet from the Outlet Name drop-down list.
- From the Outlet Name drop-down list, select None.
- Click OK. The power strip/outlet association is removed and a confirmation message is displayed.
Configure KVM Target Server Settings
To configure a KVM port:
- Choose Device Settings > Port Configuration. The Port Configuration page opens.
- Click a KVM port to configure. The Port page opens.
- Enter or edit the name for the port and make or remove power associations as needed. Click OK to apply the settings.
- If you are using VM-CIMs, the following options will be available:
- Check the Absolute mouse scaling for MAC server option if you are using the D2CIM-VUSB CIM for a Mac target server.
- Check the Use Full Speed for Virtual Media CIM option for use the high speed BIOS devices.Note: For SUSE 9.2 KVM target servers, please enable (check) the Use Full Speed for Virtual Media CIM option for those target server ports. SUSE 9.2 does not work with the Virtual Media CIM when high speed is negotiated.
- Click OK.
Configure Serial Port Settings
To configure a serial port:
- Choose Device Settings > Port Configuration. The Port Configuration page opens.
- Click a serial port to configure. The Port page opens. The Application field is read-only.
- Select the terminal emulation type from the Emulation drop-down menu. The choices are:
- VT100Note: VT100 is only supported by the Local Console port. Other options may not be recognized.
- VT220
- VT320
- ANSI
- VT100
- Make sure the port values match the target system's serial port configuration:
- Select the baud rate from the Baud Rate drop-down menu. The choices are:
- 9600
- 19200
- 28200
- 38400
- 57600
- 115200
- Select the parity bits from the Parity Bits drop-down menu:
- None/8
- Odd/7
- Even/7
- Select the flow control from the Flow Control drop-down menu.
- Hardware
- X on/X offNote: From a user's perspective, data loss may be observed when SW flow control is used at very high data rates. If so, you should switch to HW flow control (on both KSX and the target server).
- Select the baud rate from the Baud Rate drop-down menu. The choices are:
- If you plan to use Direct Port Access (DPA), you must enter one of the following:
- The DPA IP Address.
- The port number, such as 7700, in the DPA SSH TCP Port field.
- The port number, such as 8800, in the DPA Telnet TCP Port field.
- The escape mode is set to the default of Control.
- Type the Escape Character. The default is ] (closed bracket ).
- Type up to 10 commands in the Exit Command field. This is the command that will be sent to your system when a port disconnection occurs, (such as logout). For example, Command1;Command2 or Command1#<timeinterval>;Command#2<timeinterval>;….
- Click OK.
Note: See Port Keywords for information on the Port Keywords section of a serial Port page.
See Also |